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Privacy Notice

Last Updated: 18th December 2025

 

1. Introduction

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Welcome to the privacy notice of Pioneer Environment Group Ltd.

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We respect your privacy and are committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (hosted on Wix) and tell you about your privacy rights and how the law protects you.

2. Important Information and Who We Are

 

Pioneer Environment Group Ltd is the controller and responsible for your personal data (collectively referred to as "Company", "we", "us" or "our" in this privacy notice).

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Contact Details: If you have any questions about this privacy notice, please contact us using the details below:

  • ​Full name of legal entity: Pioneer Environment Group Ltd

  • Email address: office@pioneerenvironment.co.uk

  • Postal address: Spring Farm, Spring Lane, Wymondham, Leicestershire, LE14 2AY

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.


3. The Data We Collect About You

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We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data: Includes first name, last name, or username.

  • Contact Data: Includes email address, telephone number, and billing address.

  • Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting, operating system and platform, and other technology on the devices you use to access this website.

  • Usage Data: Includes information about how you use our website.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

 

4. How We Collect Your Data

 

We use different methods to collect data from and about you including:

  • Direct interactions: You may give us your Identity and Contact Data by filling in forms on our website or by corresponding with us by phone, email, or post. This includes personal data you provide when you enquire about our services.

  • Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and similar technologies provided by the Wix platform.

5. How We Use Your Data

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We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you.

  • Legitimate Interest: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

  • Legal Obligation: Where we need to comply with a legal or regulatory obligation.​

6. Disclosures of Your Data (Third Parties)

 

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to present our services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

We do not sell your personal data to third parties.

 

7. International Transfers

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We utilize Wix to host our website. Wix processes data globally. However, for users in the UK and Europe, Wix ensures that data is transferred in accordance with GDPR regulations, utilizing appropriate safeguards such as Standard Contractual Clauses (SCCs) or adequacy decisions.

 

8. Data Security

 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. In addition, we limit access to your personal data to those employees who have a business need to know.

 

9. Your Legal Rights

 

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:

  • Request access to your personal data (commonly known as a "data subject access request").

  • Request correction of the personal data that we hold about you.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing of your personal data.

  • Request the transfer of your personal data to you or to a third party.

  • Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at office@pioneerenvironment.co.uk.

 

10. Cookies

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Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

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You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

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